Guests

A guest is someone who visits your group but is not a member yet, or anyone your members want to track, such as a lead. Groups add guests so they can follow up, credit the member who invited them, and send them referrals and 1-to-1s.

Add a Guest

You can add a guest in three ways:

  • + > Add Guest in the top header
  • Your group's Guests page, then Add New
  • While sending a referral, recording a 1-to-1 or adding guest attendance, by typing a new name

The fields are:

  • Name (required)
  • E-mail
  • Mobile Number and Work Number
  • Company, Business Category, Website, Address
  • Custom fields your group has set up, if any
  • Meetings attended, with the member who invited the guest

Each guest belongs to a group. A group cannot have two guests with the same e-mail; if you try, you see "Guest already exists." Update the existing guest instead.

To add a photo, edit the guest and use Image (JPG or PNG). Remove deletes the photo.

Guest Page

Click a guest's name to open their page. From there you can Edit, Update Attendance, Delete, and add Comments. Comments work like notes in a CRM, so the whole group can see how follow-up is going.

The page also lists the meetings the guest attended and who invited them each time.

On the group's Guests page you can select guests and choose Send E-mail to e-mail them.

Update Guest Attendance

If a guest attended one of your meetings, open the guest's page and click Update Attendance. Select the meeting and, optionally, the member who invited the guest to that meeting. You can also do this from the meeting page or with + > Add Guest Attendance. See Meetings.

{info} Members get credit both for inviting a guest the first time and for later visits by the same guest. The group Activity Report counts a guest once, for the member who first invited them. The organization Guest Report also counts repeat visits.

Who Can Manage Guests

  • Any group member can add, view and edit the group's guests.
  • Only the person who added a guest, or a group manager, can delete that guest.

Guests Who Become Members

When a guest decides to join, invite them as a member from your group's Members > Add New page. Under Add existing people you can pick from your group's guests, so you do not have to type their details again. Once they accept, their guest history stays connected to them. See Members.