My Account and Profile

Open My Account

Click your picture in the top right corner and choose My Account. The page has these tabs:

  • My Account: your profile and settings
  • Notifications: which e-mails and push notifications you receive. See Notification Settings.
  • Password: change your password. See Sign-in and Security.
  • Login History: devices, trusted networks and past sign-ins. See Sign-in and Security.
  • Payment Methods and Subscription: cards, payouts and plans. See Plans and Billing.
  • Groups and Organizations: the groups and organizations you belong to
  • My Data: export your data
  • Developer: API access

Complete your profile first, so the members of your groups can learn about your business and send you the right referrals.

Profile Photo and Banner

  • Profile photo: click Select a file to upload a JPEG or PNG up to 10MB. You can crop it before saving. Delete removes it.
  • Hero Image: a banner shown at the top of your profile. The recommended size is 1920 x 400 pixels, up to 10MB.

Basic Information

  • Full name
  • E-mail: your e-mail is also your login ID
  • Phone Number
  • Short Bio: up to 150 characters
  • Public Profile URL: your username, used for your public profile at /@username

Click Save changes when you are done.

E-mail Addresses and Phone Numbers

  • Changing your e-mail: we send a verification link to the new address. The change only takes effect after you click the link.
  • Additional e-mails: use Add additional emails to add other addresses you use, for example an address you use at work. Each additional address must be verified.
  • Phone numbers: click Add phone and choose a label (Mobile, Work, Home, Direct or Other). Enter the code we send by text message. The code expires in 5 minutes. If the text does not arrive, choose to receive the code by phone call instead. A verified mobile number lets you sign in with your phone and receive sign-in codes by text.

Business Information

  • Business name, Title, Website, Address and Country
  • Business Category: choose your category from the list. If yours is missing, you can type a new one.
  • Elevator Pitch: up to 2,000 characters
  • Social media: Facebook, X, LinkedIn, YouTube and Instagram

Additional Settings

  • Locale: the language of the ChamberForge website and your e-mails and notifications. English, Français and 한국어 (Korean) are available.
  • Timezone: used to show times on your calendar and in notifications. If you have not set it, it is detected from your browser.
  • Two Factor Auth: ask for a code every time you sign in. See Sign-in and Security.
  • Referral access: Allow my group admins to update my referrals lets your group managers update the status and details of referrals you received, for example if they enter referrals for the group.

Public Profile

Your public profile at /@username can be seen by anyone, including people without a ChamberForge account. Visitors can send you a referral from it. See Public Referral Link.

Under Public Profile Visibility, turn each item on or off: Company, Category, E-mail, Phone numbers, Website and Location. Changes are saved right away.

Groups and Organizations Tabs

The Groups tab lists your groups. Make Primary sets your primary group, and Leave leaves a group. The Profile edit access section shows which groups you have allowed to edit your profile, and Manage access lets you end that access. See Members.

The Organizations tab works the same way for organizations.

My Data

The My Data tab lets you export your own data: Referrals, Revenues, 1-to-1s, Connections and Contacts. Click Export for the data you want. The file is prepared in the background, and you can download it for 2 days.

Developer Tab

The Developer tab is for people connecting other software to ChamberForge. It lets you create OAuth applications and personal access tokens, see which applications you have authorized, and look up your organization and group IDs. See the API Overview.

Complete Your Profile

When your profile is missing key details, a Complete Your Profile window asks for your company name, business category and mobile phone. ChamberForge suggests a business category based on your company. Check the suggestion and click Save to accept it, or choose another category. Click Remind me later to finish later.

The first time you use ChamberForge, and the first time you open a group or organization you manage, a short guided tour shows you around. Click Next, Back or Done. Each tour is shown only once.

Delete Your Account

At the bottom of the My Account tab, in Delete your account, tick Confirm that I want to delete my account. and click Delete. You are signed out.

  • Your paid memberships in other people's groups are cancelled.
  • You have 30 days to change your mind. After 30 days your personal information is permanently removed.

Restore a Deleted Account

Within 30 days of deleting your account, you cannot sign in or reset your password with it. Instead, register again with the same e-mail address. Signing in with Google or LinkedIn works too.

You see "This email address belongs to an account that was deleted. We have emailed you a link to restore it."

Click the link in the e-mail within 60 minutes to restore your account and sign in. All your data comes back. You can request up to 3 restore e-mails per hour.

Start Over

If you want a fresh account instead of restoring the old one, use Start over on the My Account tab. Your current account is erased immediately and cannot be recovered, and you are taken to the registration page with your e-mail filled in.