Terms and Conditions

These Terms and Conditions ("Terms") govern your access to and use of the website and mobile application operated by ChamberForge, Inc. ("ChamberForge," "we," "us," or "our"), including the referral tracking and business networking management platform we provide (the "Service"). By creating an account, or by accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

We may modify these Terms from time to time. If we make material changes, we will notify you by email and/or a prominent notice on the Service before the change takes effect and will update the effective date above. Your continued use of the Service after a change becomes effective constitutes acceptance of the revised Terms.

Eligibility and Account Registration

You must be at least 18 years old and capable of forming a binding contract to use the Service. By registering for an account, you represent that the information you provide is accurate and current, and you agree to keep it up to date.

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to notify us immediately at support@chamberforge.com of any unauthorized use of your account or any other breach of security. ChamberForge is not liable for any loss or damage arising from your failure to safeguard your account.

The Service

ChamberForge is a software-as-a-service platform that helps business networking groups, chambers of commerce, and their members track referrals, manage group membership, record meeting attendance, and communicate within their network ("Groups"). When you join a Group, certain information about you is visible to other members of that Group and to Group or chamber leadership, as described in our Privacy Policy.

Free and Paid Plans

ChamberForge offers both free and paid subscription plans. Current plan features and pricing are described on our Pricing page. We may change our plans, features, or pricing at any time; if a change affects your paid subscription, we will provide reasonable notice before it takes effect.

Paid subscriptions are billed in advance on a recurring basis (monthly or annually, depending on the plan you select) through our third-party payment processor, Stripe. By subscribing to a paid plan, you authorize us to charge your payment method on file for all applicable fees. You are responsible for any taxes, currency conversion, or bank fees associated with your payment method.

You may cancel your paid subscription at any time from your account settings. Cancellation takes effect at the end of your current billing period, and we do not provide refunds or credits for any unused portion of a billing period. If a payment cannot be processed, we may suspend or downgrade your account after providing notice.

Acceptable Use

You are responsible for all content and activity associated with your account, including that of any other user you authorize to access it. You agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable law or regulation;
• Upload or transmit any content that infringes the intellectual property, privacy, or other rights of any third party;
• Attempt to gain unauthorized access to any account, system, or network connected to the Service;
• Interfere with or disrupt the integrity or performance of the Service, including through excessive or abusive automated use of our API;
• Use the Service to send unsolicited communications in violation of applicable law;
• Provide false or fraudulent information, including fraudulent payment information; or
• Reverse engineer, decompile, or attempt to extract the source code of the Service, except as permitted by law.

Violation of this section may result in suspension or termination of your account, with or without notice, and without refund.

Your Content

You retain ownership of the content and data you submit to the Service, including referral records, contact lists, meeting notes, and other Group information ("User Content"). By submitting User Content, you grant ChamberForge a worldwide, non-exclusive, royalty-free license to host, store, reproduce, and display that content solely as necessary to provide and improve the Service.

We may also aggregate or de-identify User Content and other data collected through the Service so that it can no longer reasonably be used to identify you or your Group, and use, analyze, and share that aggregated or de-identified data for any purpose, including to provide features such as Referral Insights. Aggregated or de-identified data does not identify you or your Group and is not considered your User Content for purposes of this section.

You represent that you have the right to submit any User Content you provide, including any contact information for third parties you upload or invite, and that doing so does not violate any law or the rights of any third party.

Third-Party Applications and API Access

ChamberForge provides an API that lets your account connect with other applications. If you authorize a third-party application to access your account, that application may access the data covered by the permissions you grant it; its use of your data is governed by its own terms and privacy policy, not this one. You can review and revoke authorized applications at any time from your account settings.

You may also generate personal access tokens or register your own OAuth applications to interact with our API on your own behalf, for example to build an integration. You are responsible for keeping these credentials secure, and for all activity performed using them. Automated use of our API is subject to any rate limits or usage restrictions we publish or communicate to you.

Intellectual Property

The Service, including its software, design, text, graphics, and trademarks (including the ChamberForge name and logo), is owned by ChamberForge, Inc. or its licensors and is protected by intellectual property laws. Except for the limited rights expressly granted to you to use the Service, we reserve all right, title, and interest in and to the Service.

Privacy and Third-Party Services

Our collection and use of Personal Data in connection with the Service is described in our Privacy Policy, which is incorporated into these Terms by reference. The Service integrates with third-party providers, such as payment, communications, cloud storage, and analytics providers, described in the Privacy Policy; we are not responsible for the acts or omissions of these third parties.

Termination

You may stop using the Service and cancel your account at any time from your account settings. We may suspend or terminate your access to the Service, with or without notice, if we believe you have violated these Terms or if your account is inactive or past due on payment. Sections of these Terms that by their nature should survive termination — including Your Content, Intellectual Property, Disclaimer of Warranties, Limitation of Liability, Indemnification, and Dispute Resolution — will survive.

Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT ANY DEFECTS WILL BE CORRECTED. YOUR USE OF THE SERVICE IS AT YOUR OWN RISK.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CHAMBERFORGE, INC. AND ITS DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING FROM YOUR USE OF THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS BEFORE THE CLAIM AROSE, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.

Indemnification

You agree to indemnify and hold harmless ChamberForge, Inc. and its directors, officers, employees, and agents from any claims, damages, liabilities, and expenses (including reasonable attorneys' fees) arising out of your use of the Service, your User Content, or your violation of these Terms.

Dispute Resolution and Arbitration Agreement

Please read this section carefully. It affects your legal rights and requires you to resolve most disputes with ChamberForge through individual arbitration rather than in court.

Except for claims that may be brought in small claims court, you and ChamberForge agree to resolve any dispute arising out of or relating to these Terms or the Service through binding arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, rather than in court.

YOU AND CHAMBERFORGE EACH AGREE THAT ANY ARBITRATION WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION, AND THAT EACH IS WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION.

You may opt out of this arbitration agreement within 30 days of first accepting these Terms by emailing support@chamberforge.com with your name and a clear statement that you wish to opt out of arbitration. If you opt out, disputes will instead be resolved in the courts described in the Governing Law section below.

Governing Law

These Terms, and any dispute not subject to arbitration under the section above, are governed by the laws of the Commonwealth of Virginia, without regard to its conflict of law principles, and the parties consent to the personal jurisdiction of the courts located in Virginia for any such dispute.

Miscellaneous

Entire Agreement. These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and ChamberForge regarding the Service and supersede any prior agreements between you and ChamberForge on the subject.

Severability. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

Waiver. Our failure to enforce any right or provision of these Terms will not be considered a waiver of that right or provision.

Assignment. We may assign these Terms, in whole or in part, at any time without notice. You may not assign these Terms without our prior written consent.

Notices. We may provide you with notices, including changes to these Terms, by email or by posting on the Service.

Contact Us

Questions about these Terms can be sent to support@chamberforge.com.