updating email
I updated a members email, but his old email still shows on the member screen and he can't get the password reset email. When I try to edit his profile again, I see his new email is updated in the edit view, but not in the group. Does it take 24 hours to update or am I missing a step?
Seong Bae wrote 1 day ago
Hello,
What you updated is a record/snapshot of member's data. If you update it, it will not actually change member's account information.
When members leave a group, groups had no way of retaining member record so we made it that way.
If you could email us the member's name, we can help with resetting the password.
Seong
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